On August 11th, 2014, as a Selectman for the town of Plainfield Vermont, I wrote a letter to the CEO of Ford Motor Company and CC'ed all the directors. I asked them to consider making to donation to our Volunteer Fire Department. The town paid $4700 for an engine repair on a Ford vehicle that had clocked only 8500 miles. The model had a history of this specific kind of failure. No one from Ford or its affiliates alerted the town to the problem and we missed the warranty deadline. On Sept. 15 the town received a form letter from the company declining our request. In other words the Ford Motor Company believes the taxpayers and volunteer fireman should shoulder the cost for an error that most reasonable people would conclude is not of their making.  The first two images below are my original letter (click to see an enlarged image). The third window is Ford's response. Please feel free to forward the link to whomever you think would be interested.